Automate Support Replies — No Helpdesk Integration Needed
Train MailCue with your docs, FAQs, and policies. Generate instant replies or drafts in your product’s voice — directly from your inbox.
MailCue for SaaS Teams
MailCue acts as your AI email assistant trained on your product docs and policies. Upload onboarding guides, troubleshooting FAQs, billing policies, and feature tips — MailCue generates smart, friendly replies automatically.
Onboarding Help
Guide setup, integrations, and first‑value steps.
Billing & Invoices
Share invoice links, receipts, and payment options.
Troubleshooting
Provide common fixes and escalate when needed.
Real Example
Customer
“Hi, our webhook integration stopped working — how can we fix the 401 error?”
MailCue Reply
“Thanks for reaching out! A 401 usually indicates an expired token. Please re‑generate the API key and check that the `Authorization` header is present. Here’s the doc link. If issues persist, we can escalate.”
Key Benefits
Reduce Workload
Cut repetitive replies by up to 80% with automated drafts or auto-send.
Faster Responses
Keep users informed quickly, even during peak support loads.
Consistent Messaging
Ensure replies align with official policies and docs.
80%
Fewer repetitive replies
< 1h
Improved response time
10 min
Average setup time
Make your support inbox work for you
Reply faster with AI trained on your product content. No complex integrations required.